Terms and conditions of Buggy Rental Service

Index

1. Customer Requirements
2. Rental Conditions
3. Payments and Deposits
4. Customer Responsibilities
5. Insurance and Coverage
6. Cancellations and Refunds
7. Agency Obligations
8. Limitation of Liability
9. Jurisdiction and Applicable Law
10. Acceptance of Terms
11. Contact

1. Customer Requirements

• The customer must present a valid ID and a current driver's license at the time of rental.
• Health conditions: The customer must be physically and mentally healthy to operate the vehicle.
• The customer agrees to comply with all local traffic and driving laws when using the buggy.

2. Rental Conditions

• Usage policy: Vehicles may only be used in areas designated and authorized by Buggies Escape.
• Restrictions:
  • Driving under the influence of alcohol, drugs, or any substances that impair judgment is strictly prohibited.
  • Subleasing the vehicle or allowing unauthorized third parties to use it is not allowed.

3. Payments and Deposits

• Rental fees: Rates include all applicable taxes and will be communicated to the customer in advance.
• Security deposit:
  • The customer must provide a deposit as a guarantee at the beginning of the rental period.
  • The deposit will be refunded at the end of the service if the vehicle is returned without damage.
• Accepted payment methods: Bank transfer, PayPal, or cash.

4. Customer Responsibilities

• The customer must ensure proper care and use of the vehicle during the rental period.
• The customer is responsible for damages caused to the vehicle due to:
  • Improper use.
  • Accidents.
  • Negligence or failure to follow established rules.
• The customer must immediately notify the agency in the event of any accident, damage, or mechanical issues.

5. Insurance and Coverage

• No insurance is included in the rental price.
• Coverage: The customer assumes full responsibility for:
  • Personal injuries.
  • Damages to the vehicle or third parties.
• Customer responsibility: In the event of damage or accidents, the customer agrees to cover all related costs.

6. Cancellations and Refunds

• Reservations must be canceled or changed at least one week in advance.
• Refund policy:
  • Total or partial refunds depend on how far in advance the cancellation is communicated and the specific circumstances.
  • The reservation fee will not be refunded. This is because, once you make the payment, we reserve the time slot exclusively for you.

7. Agency Obligations

• Buggies Escape guarantees that the vehicles are in optimal maintenance and working conditions.
• The agency will provide safety equipment such as helmets, gloves, and other necessary accessories.
• A basic training session on the safe and proper use of the buggy will be provided before the start of the service.

8. Limitation of Liability

• Buggies Escape is not responsible for:
  • Personal injuries or damages to third parties caused by the customer.
  • Improper use of the vehicles outside the established conditions and areas.
  • Loss or damage to personal belongings during the rental.

9. Jurisdiction and Applicable Law

• These terms and conditions are subject to the local laws of the service location (Merzouga, Morocco).
• In case of conflicts, they will be resolved through mediation or arbitration, aiming for an amicable solution between the parties.

10. Acceptance of Terms

• By using the rental service of Buggies Escape, the customer declares that they have read, understood, and accepted all the terms and conditions stated here.
• A physical signature or electronic acceptance will be required as proof of the agreement between the parties.

11. Contact

If you have any questions or need clarifications regarding these terms, please contact us:

• Phone: +212 653-530307
• WhatsApp: +212 653-530307
• Email: info@buggiescape.com